One of the world's largest meter installation programmes

In 2013, almost half of Ireland’s water supply was subject to leakage because of poor pipes and a lack of long term investment. It was costing €1.2bn every year to run the Irish public water system and unlike anywhere else in Europe, water consumption in Ireland was neither measured nor directly charged for.

As part of the Irish Government's vision to reform water provision and operations in the country, Irish Water was established, which comprised of a single national water utility combining the water services formerly provided by 34 local authorities. Domestic water charges were introduced by the Irish Government. Based onsite in Irish Water’s offices in Dublin, Mace provided the client with project and programme management as well as subject matter expertise on meter billing and revenue collection, metering technology and customer side leakage.